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Business Trends: Project Management And Client Coworkers |
By:
Zindy Maseko |
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Business Trends: Project Management And Client Coworkers
Zindy Maseko
The world is getting smaller. Well, it isn't physically getting smaller but that is one way of saying that global communications have become so fast paced that the world is really one community in a lot of ways. With the advent of the internet, email, instant messaging and VOIP, it is entirely possible to do business with trading partners around the globe without ever leaving your office.
Blogs, wiccis, and shared working environments. Group sharing environments on the web are becoming more and more common. By setting up a tool set on line in which team members can post status reports, leave emails, update the project management software, file expense reports and stay in touch with each other, you facilitate the kind of communication that keeps the team moving forward successfully. Blogs, private message boards and wiccis are also excellent means by which an ongoing "conversation" can be carried out between team members that anyone can check into and get caught up with the content of what has been done and what is being planned for the project.
IM staff meetings. IM can be expanded so it doesn't just bring in two participants. You can schedule your weekly staff meetings using an IM conference room and capture the entire proceedings in the IM log thus assuring yourself that nothing that was said will "fall through the cracks.
On the client coworker
The client coworker business concept attempts to empower the employee to strive to perform to his or her best even when only performing duties for the department or another department internal to the company. The client customer model calls for viewing that other department as a customer and providing customer service to that internal relationship with the same "eager to please" attitude that is necessary when serving external customers whose revenue drives the company.
It's a noble effort to try to alter the traditional culture of an office based business setting. The traditional culture of a "cubicle farm" type of office setting often resembles the comic strip Dilbert. That strip can be painful to read if you are a manager trying to keep a creative and proactive team moving forward in a business setting. But Dilbert does point out some of the communication problems that are common in an office setting. The distrust of management, the tendency by employees to drift toward unproductive attitudes and behavior and the low morale of many office settings is lampooned by the strip.
There is very little room for creativity or individual judgment within the confines of Project Management and that is problematic because the nature of business problems have historically depended on the judgment and creative problem solving skills of middle management. By dominating the project process with the needs of the Project Management methodology, excessive cost is introduced as well as cumbersome requirements that do not benefit the business or the project itself.
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Article Source: http://www.statssheet.com/articles/article65341.html |
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