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What Attracts Me To A Restaurant? |
By:
Patricia Farnham |
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What Attracts Me To A Restaurant?
Patricia Farnham
Many restaurant owner's need to pay more attention to what their customers have to say. Offering a survey is a good way to find out because you don't want to be losing customers due to not meeting their needs. As someone that eats out quite often, I can tell you that customers are looking for more than just good food. They want an experience that is worth every penny the pay for the atmosphere and the service too.
Most of the time we have a great experience at the restaurant we have chosen. Of course we have had to go through plenty of trials in order to compile a list of where we will get a great meal as well as all of the other elements to go along with it. Even if the food is good, I am not willing to sit in a restaurant that isn't clean, doesn't offer friendly service, or where I feel like I am paying too much for the food I just ate.
Of course there are some restaurants where I really miss their food, but I can do without it due to the let down of the overall experience. I don't like it when the employees aren't friendly, the tables aren't clean, or when I have waited all day to order a particular item off of the menu and they are out of it. Since we often go out for lunch, I have to get back to work at a set time. If it takes most of it for me to order and to get my food then it doesn't leave much time to enjoy eating it.
It is important for restaurant owner's to be aware of such information. With so many of them failing within months of first opening, they need to be able to identify with the needs of the consumers. It simply isn't enough to offer a great selection of foods. People go out to restaurants for a great time, not just to have a meal.
I want to go to a restaurant and feel confident that every one of my needs are going to be addressed while I am in there. There are times when it doesn't happen though and I am disappointed. If I feel like it is a one time thing then I will give them another chance. However, if I have a bad dinning experience at any restaurant twice then I don't go back. I figure there are too many other places out there that consistently offer my a great experience for me to take my chances on it a third time.
I enjoy traveling a great deal as well so I get to try out new restaurants. I will often base my decision on what I am in the mood for. Sometimes I am attracted to those that are a chain operation. I know exactly what I will be getting and I know I am going to enjoy it. However, I have had experiences at these types of chain restaurants that I wasn't happy with so there is no guarantee.
In addition enjoying restaurants, I also like to share my experiences. I post plenty of reviews online about my experiences. Some of them are positive and others aren't. I think that people have a right to know though and they can base their own decision to eat there on that information. Hopefully, the restaurant owner's are taking a look at this information too so that they can make changes to how they operate it.
There is too much competition out there for restaurants not to cover all the basis elements. Offering a delicious menu is just one aspect of the business to focus on. There are many other pieces of the overall puzzle that have to be in place for it all to work out. I love restaurants and eating out, but I will only be spending my time and money in those establishments that have plenty to offer me.
Patricia Farnham has a wealth of experience in the http://www.restaurantpitfallsandprofits.com/ restaurant business. Check out her website to some valuable veteran insights, warnings and advice on http://www.restaurantpitfallsandprofits.com/ownrestaurant.htm) buying a restaurant. You are welcome to reprint this article - but get your own http://www.uberarticles.com/?id=15427&b=79 unique content version here.
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Article Source: http://www.statssheet.com/articles/article61818.html |
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