|
Employee Satisfaction Survey To Improve Morale |
By:
Cameron Stewart |
|
|
Have you ever worked for an employer that was easy to work for and seemed to value your opinion as opposed to one that was temperamental? I have had the experience of working for both. The ones that have been temperamental do not seem to care in any way about the employees. They simply want the work done and do not care for the input of the workers or the happiness of the workers. They want policy followed and if you do not like the job you can leave. This type of organization does nothing to promote morale and does not value longevity. The companies that value employees and welcome their input tend to have better performance from the workers.
When I worked for one of these great companies the employer did many things to let you know that as a worker you were an important part of the organization. They would send out an employee satisfaction survey annually to find out what they were doing well and what areas needed improvement. They would also send out customer satisfaction surveys. If a costumer names a particular employee as being particularly helpful that employee would get a certificate of recognition as well as a gift certificate for a nice restaurant. The employees were happy and worked hard to get their jobs done. There was very little absenteeism.
In contrast the company that did not show any care towards employees only did an employee satisfaction survey as part of the exit interview when you left employment. Obviously they did not care to know what you would like to see changed to maintain you as an employee because your opinion was not asked while you were there. An employee satisfaction survey covers the basics regarding the working conditions. The questions range from lighting and safety in the parking lot, space in the parking lot, availability of supervisors time, accessibility to supplies, cleanliness of work space and clarity of expectations. The surveys can be design to ask what ever questions are important to the company. The companies that value longevity, job satisfaction and opinions of employees save money in training of new employees because there is not a huge turn over. What they pay in higher salaries do to long term employees they save in benefits that are paid out for employees that do not turn up for work. The better employees are treated the harder they are willing to work for a company. A simple employee satisfaction survey can make a huge difference in the attitudes of workers towards the company.
|
|
Article Source: http://www.statssheet.com/articles/article57149.html |
|
|
|
|
|
